So back in August I posted this about my experiences in a Chase branch in NYC. I’ve been a busy guy since then, so haven’t had a chance to get back to Chase and talk about this whole “your account goes inactive” thing. The post ended up on the Consumerist website as well, and it [...]

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So I went into my local Chase branch yesterday for a wire transfer. In the past, I have gone to the Customer Service center, where they give you a 2-foot long form on carbon paper, you fill it out, and bring it to a teller, who may or may not enter your information correctly, and [...]

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